Knowledgebase

If your hosting package includes more than one domain name (website), then you can easily add domains to the server. Before you start adding a new domain that will use a second-level domain name, like example.com, be sure to register this domain name. If you use ApaxonHost  as the domain name registration service, you can do this from the Customer Panel as described below. Otherwise, you should register your domain name with another domain name registration authority.

You can set up the following types of site configurations through ApaxonHost:

Website addressed by a second-level domain name. The following services are available for websites:

• A unique Internet address (domain name), like example.com.
• Additional domain names (domain aliases).
• Subdomains - divisions of a site accessible by easy-to-remember addresses that are added to the main site, like mail.example.com.
• Separate FTP accounts for collaboration on the site content. For every FTP account, you can specify which directories can be accessed.
• Creating content using Presence Builder.
• Simplified deployment of applications, such as content management systems, photo galleries, shopping carts, blogging platforms, and many more.
• Secure data exchange implemented by SSL/TLS protocol. This requires that a site be hosted on a dedicated IP address, which is not shared among other users and sites.
• Mailboxes and mailing lists.
• Viewing statistics on site visits.

• Website or a division of a website addressed by a third-level domain name (subdomain). This is usually a division of an existing site. It has an Internet address comprising of three parts separated by dots. The following services are available for subdomains:
  • Separate document root from the main site. Document root is a directory on the server where web pages of a site are stored.
  • Access over FTP for content management.
  • Creating content using Presence Builder.
  • Simplified deployment of applications.
  • Secure data exchange implemented by SSL/TLS protocol.
  • Viewing statistics on site visits.

Adding More Domains

To host a new website with a second-level domain name:

1. Go to Websites & Domains, click Add Domain and follow on-screen instructions.

   Note: Depending on the subscription, the information that you can specify on the Add Domain screen might differ.

    

   

    

   Note: If you select the recommended option, you should connect the DNS settings related and your domain name with the domain name at the registrar’s side. To achieve this, enter the ApaxonHost name server IP address into the respective NS record of the registrar. The instruction on how to obtain the IP is as follows: go to Websites & Domains > domain name > DNS Settings, find the NS record, and then find the A record corresponding to the NS record value.

   For example, if your NS record is

   example.com. NS ns.example.com,

   find the A record with ns.example.com, for example,

   ns.example.com. A 192.0.2.12

   The resulting value, 192.0.2.12, is the ApaxonHost name server’s IP that you need.

2. Click OK.

   The new domain name is now shown in the list at the bottom of the screen.

3. If the operation of changing hosting settings is available for your account, then you can click the domain name of the new website to view or change the hosting settings, as described in the section Changing Hosting Settings.

You can now start creating your website with Presence Builder or upload your web content to the subscription of the new website, as described in the section Website Content.

Registering Domains

If your service provider offers the domain name registration service as well as web hosting, you can initiate domain registration directly from ApaxonHost. To register a domain name, add it as described above and then click the link register it now beside the new domain name in the Websites & Domains section. This will redirect you to the provider’s online store where you can complete the registration.

After you register a domain name, it appears in the Registered domain names list in the Websites & Domains section. To get information about a domain name registration, for example, the registration price and next renewal date, click the domain name in this list.

Choosing a Domains View Mode

The “Websites & Domains” screen looks differently (the layout, visible controls, and the overall UX) depending on the domain view mode you choose:

• The Dynamic List is the best choice because it combines advantages of two other view modes: the laconic layout with a large number of domains and an expandable list containing all available controls.
• The Active List mode is best suited if you have several domains and want to have access to all available controls.
• The Classic List mode fits if you have a large number of domains (more than 100). However, not all necessary controls will be visible.

To choose the view mode, go to Websites & Domains, click the icon, and then select the desired mode.

Moving Domains

You can move add-on domains (which are domains created after the first domain of a subscription) between existing subscriptions. It is useful if you want, for example, to keep staging websites separately from production ones and then move websites from development to production.

A domain is moved to another subscription with its content, configuration files, log files, PHP settings, APS applications, plus subdomains and domain aliases (if any).

To move an add-on domain to another subscription:

1. Go to Websites & Domains, find an add-on domain that you want to move, click the icon, and then click Move Domain.

    

   

    

2. Select an available subscription and then click Move.

Once the moving has finished, your domain will be assigned to the chosen subscription.

Known Issues and Limitations

• The following cannot be moved:

  • The default domain (a domain created first under the subscription).
  • A subdomain without its parent domain.
  • A domain alias without its parent domain.

• A domain cannot be moved to a subscription without hosting.

• A domain with mail service cannot be moved to a subscription without one.

• You cannot move a domain if there is already a domain with the same document root owned by the target subscription. To move the domain, change its “Document root” value (in Hosting Settings).

• If a domain with custom additional Apache or nginx directives was moved to another subscription, the directives are preserved and you may need to review them.

• If a domain was moved to a target subscription whose PHP settings differ from those of the domain, the target subscription will be locked and the notification about it will be shown.

• If you move a domain that has both:

  • A web application installed (WordPress, Joomla!, or any other other).
  • And an additional user set as the application’s administrator,

  The additional user will lose access to the application. The login and password of the application’s administrator will be changed (you can see them in the application’s settings).

• If you move a domain with a mail user to a subscription that belongs to another owner, the email address will be detached from the mail user.

• If you move a domain that belongs to the administrator and is used for files sharing, the file sharing will be disabled.

Removing Domains

When you delete a domain, all data related to the corresponding site are deleted from the server.

To remove a domain:

1. Go to Websites & Domains and locate the name of the domain or subdomain you want to remove.
2. Click Remove Website or Remove Subdomain.
3. Confirm removal and click OK.