2. Access Your Mailbox

There are two ways to access a mailbox for sending and receiving email messages:

  • Set up and use an email client program on your computer. Typically, in such programs you should specify the following settings:

    • Username. In this field, specify your full email address. For example, [email protected].
    • Password. Most likely, the password to your email account.
    • Mail server protocol. This property defines whether you want to keep copies of messages on the server or not. To keep the copies on the server, select the IMAP option. If you do not want to keep them on the server, select POP3. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
    • Incoming mail server (POP3/IMAP). Type your domain name. For example, example.com. The POP3 port is 110. The IMAP port is 143.
    • Outgoing mail server (SMTP). Type your domain name. For example, example.com. The SMTP port is 25. This server requires authentication.

    To get detailed instructions on configuring popular email clients to work with your mailbox, see subsections of this section.

  • Use a web browser to connect to the webmail interface.

Note: If you cannot access your mailbox following the instructions in this section, this might be caused by mail server settings. For example, the mail server may be secured with an SSL/TLS certificate, making it necessary to use a specific domain name for both incoming and outgoing mail, the mail server may be listening on non-standard ports, access to the ports the mail server is listening on may be blocked, and so on. Contact your hosting provider to resolve the issue.

 

  • Mailboxes, Email, New Mail, Users, My Account
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